Privacy policy

The controller pursuant to Art. 4 (7) of the EU General Data Protection Regulation (GDPR) is KMC CHAIN EUROPE N.V. (hereafter referred to as KMC), represented by its managing director Christ Bakker, Businesspark Friesland West 33, 8447 SL Heerenveen, The Netherlands, telephone: +31 513 65 06 90, e-mail:

KMC CHAIN EUROPE N.V. is responsible for the management of personal data of the User and informs him/her that this data will be treated in accordance with the European Union’s General Data Protection Regulation (GDPR) 2016/679 of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, for which the following processing information is provided:
Aim of data processing: maintain a commercial relationship with the User. The operations planned to carry out the treatment are:

  • Sending of commercial advertising communications by email, fax, SMS, MMS, social networks or any other electronic or physical means, present or future, that enables commercial communications. These communications will be made by KMC and related to our products and services, or to our collaborators or suppliers with whom we have reached a promotion agreement.
  • Conduct statistical studies.
  • Process orders, requests or any type of request that is made by the user through any of the contact forms that are made available to them.
  • Forward the newsletter on the website.

Data retention criteria:
Data will be kept while there is a mutual interest to carry out the purposes set out in this privacy policy. When it is no longer necessary for this purpose, they will be eliminated with adequate security measures to guarantee the pseudonymisation of the data or the total destruction of same.

Communication of the data:
The data will be communicated to Group subsidiaries

1. Rights that
assist the User:

Contact information to exercise your rights: 

  • Right to withdraw consent at any time.
  • Right of access, rectification, portability and deletion of your data and the limitation or opposition to your data processing.
  • Right to file a claim with the control authority ( if considered that the data processing does not comply with current regulations.


When using the website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security:

  • IP address
  • Date and time of the enquiry
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access status/HTTP status code
  • Amount of data transferred in each case
  • Website from which the request originatesbrowser
  • Operating system and its interface
  • Language and version of the browser software.

The data is stored for a period of fourteen days and then deleted.

3. Compulsory or
optional information fields
provided by the user

Users, by marking the corresponding boxes and entering data in the fields, marked with an asterisk in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data are necessary to meet your request, by the provider, being voluntary the inclusion of data in the remaining fields. The User guarantees that the personal data provided to KMC is true and is responsible for communicating any modification thereof.

KMC expressly informs and guarantees users that their personal data will only be transferred with their express consent to the Group companies and authorized Distributors in order to attend to any news, incidents or warranty of the products they sell. All data requested through the website is mandatory, as they are necessary for the provision of an optimal service to the User. In case all data is not provided, it is not guaranteed that the information and services provided will be completely adjusted to your needs.

4. Security measures

That in accordance with the provisions in the regulations in force on personal data protection, KMC is complying with all the provisions of the GDPR regulations for the treatment of personal data of its responsibility, and manifestly with the principles described in article 5 of the GDPR, for which they are treated in a lawful, loyal and transparent manner in relation to the interested party and adequate, pertinent and limited to what is necessary in relation to the purposes for which they are treated.

KMC guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR in order to protect the rights and freedoms of Users and has communicated the appropriate information so that said Users can exercise them.

5. Electronic contact

If you contact us, a contact form is available on our homepage, which you can use to contact us electronically. The data entered in the input mask will be transmitted to us and stored. These data are E-mail address, title, first name, surname, company and telephone number.

The following data is also stored when the message is sent:

(1) The IP address of the user

(2) Date and time of contact.

It is also possible to contact us via the e-mail address provided. In this case, the user's personal data transmitted with the e-mail will be stored.

Your data will not be passed on to third parties in this context; the data will only be used to process the communication.

The processing of personal data in this context serves solely to process the contact. In the case of contact by e-mail, this also constitutes the necessary legitimate interest in the processing of the data.

The processing of personal data in this context serves solely to process the contact. In the case of contact by e-mail, this also constitutes the necessary legitimate interest in the processing of the data.

Your data will be deleted as soon as it is no longer required to fulfil the purpose for which it was collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the matter in question has been conclusively clarified.

You have the option to object to the use and processing of your personal data for the purpose of contacting us at any time using the contact details provided above. However, we would like to point out that in such a case the conversation cannot be continued.

All personal data stored in the course of contacting us will be deleted in this case.

6. USE OF Vimeo Plugins

We use the provider Vimeo for the integration of videos. Vimeo is operated by Vimeo, LLC, headquartered at 555 West 18th Street, New York, New York 10011, USA.

We use plugins from the provider Vimeo on our website. When you access a website on our website that has such a plugin – for example, our media centre – a connection to the Vimeo servers is established and the plugin is displayed. This tells the Vimeo server which of our websites you have visited. If you are logged in to Vimeo as a member, Vimeo assigns this information to your personal user account. When you use the plugin, e.g. by clicking the start button of a video, this information is also assigned to your user account. You can prevent this assignment by logging out of your Vimeo user account before using our website and deleting the corresponding cookies from Vimeo.

Further information on data processing and notes on data protection by Vimeo can be found at